Terms of Service

3.1 The Services are designed primarily for business and professional use, including use by agencies, SaaS teams, sales teams, and other commercial users.

3.2 Customer represents and warrants that it uses the Services in a professional or commercial context and that it has authority to enter into these Terms.

3.3 A user may technically be able to create an Account before completing formal company registration; however, use of the Services remains subject to these Terms and to all applicable laws. NeuroPage may request additional business verification where reasonably necessary.

3.4 Customer may not use the Services where such use would violate applicable sanctions, export restrictions, anti-corruption laws, or any other mandatory legal prohibition.

4.1 NeuroPage provides a personalization and content-generation platform intended to transform customer-provided or customer-authorized business data into personalized pages and related outputs intended to improve relevance and conversion.

4.2 Depending on the selected plan and product configuration, the Services may include page generation, hosted page delivery, customer domain connection, analytics, AI-supported content generation, persona analysis, integrations, imports, exports, and related workflow features.

4.3 NeuroPage does not itself send outbound emails, LinkedIn messages, or similar outreach communications on Customer's behalf unless a separate written product feature or commercial agreement expressly says otherwise.

4.4 NeuroPage generates outputs and presents personalization choices, but Customer remains responsible for deciding whether, when, and how to use any Generated Output.

5.1 Customer is responsible for all activity occurring under its Account, including actions taken by Authorized Users and any actions taken using its credentials.

5.2 Customer must keep credentials confidential, implement reasonable internal access controls, and promptly notify NeuroPage of any suspected unauthorized access, misuse, or security issue affecting the Account.

5.3 NeuroPage may suspend, restrict, or condition access where reasonably necessary to protect the Services, prevent abuse, investigate suspected violations, respond to legal requests, or address security risks.

6.1 Paid access to the Services is provided under the subscription plan, order form, or commercial arrangement selected by Customer, including monthly or annual subscriptions where offered.

6.2 Trials or free-use access may be offered by NeuroPage and may be subject to usage limits, feature restrictions, shorter retention periods, and additional conditions communicated at sign-up or in-product.

6.3 Billing and subscription management may be handled through Stripe or another payment processor designated by NeuroPage. Customer authorizes NeuroPage and its payment processors to charge the applicable fees, taxes, and renewal charges using the selected payment method.

6.4 Paid subscriptions renew automatically for successive periods equal to the current Subscription Term unless cancelled before renewal in accordance with the applicable plan terms or separate written agreement.

6.5 Except where required by law or expressly agreed otherwise in writing, fees are non-refundable. NeuroPage may suspend or terminate paid access for non-payment after reasonable notice where commercially appropriate.

7.1 As between the parties, Customer retains all right, title, and interest in and to Customer Data.

7.2 Customer grants NeuroPage a non-exclusive, worldwide, limited right to host, copy, store, adapt, process, transmit, display, transform, and otherwise use Customer Data solely to provide, secure, maintain, support, improve, and operate the Services, generate outputs requested by Customer, prevent fraud or abuse, and comply with law.

7.3 NeuroPage does not acquire ownership of Customer Data merely because Customer Data is processed through the Services.

8.1 Customer is solely responsible for the accuracy, quality, legality, integrity, and appropriateness of Customer Data and for ensuring that Customer has all necessary rights, permissions, notices, and legal bases required to disclose that data to NeuroPage and instruct its processing.

8.2 Customer is solely responsible for ensuring that its use of the Services and any Generated Output complies with all applicable privacy, data protection, direct marketing, advertising, anti-spam, employment, intellectual property, and other applicable laws and regulations.

8.3 Where Customer uses Customer-Authorized Integrations, CSV uploads, external CRMs, third-party enrichment tools, public-profile URLs, or other external sources, Customer remains responsible for ensuring that such sources are used lawfully and in accordance with applicable terms and laws.

8.4 NeuroPage is not a broker of lead databases and does not warrant the legality, accuracy, completeness, or availability of external lead sources or third-party collection practices.

9.1 NeuroPage is designed to process only the data reasonably necessary for the configured service purpose. Core workflows focus on professional profile information, business context, page-generation inputs, analytics, and related operational data.

9.2 Fields not required for page generation, persona analysis, scoring, hosting, or analytics may be ignored, restricted, encrypted, deleted, or otherwise excluded from further use by the Services.

9.3 NeuroPage's core persona-generation workflow does not require personal phone numbers or personal email addresses. If unnecessary contact fields are received, NeuroPage may suppress, restrict, or delete those fields in line with its system design and internal handling practices.

9.4 NeuroPage may use identifiable or customer-linked analytics for limited operational periods and may use Aggregated Analytics or De-identified Analytics for longer-term product improvement, benchmarking, and service optimization, subject to these Terms and applicable law.

10.1 Unless expressly agreed in writing, Customer must not submit to the Services any Sensitive Data, including special categories of personal data under Article 9 GDPR, criminal-offence data, health data, children's data, or similar protected categories of data.

10.2 Customer must not use the Services for political campaigning, political microtargeting, creditworthiness decisions, insurance decisions, or other high-risk uses that would create materially heightened legal or regulatory obligations for NeuroPage unless expressly agreed in writing.

10.3 Customer must not use the Services as the sole basis for employment, recruitment, acceptance, rejection, eligibility, or other decisions that produce legal effects or similarly significant effects concerning an individual.

10.4 NeuroPage may delete, block, quarantine, or refuse to process Restricted Data at its discretion and without liability where NeuroPage reasonably believes such handling is necessary to protect the Services, comply with law, or reduce material risk.

11.1 Customer must not, and must not allow any third party to, use the Services in an unlawful, deceptive, harmful, discriminatory, abusive, or infringing manner.

11.2 Without limitation, Customer must not:

• (a) use the Services for phishing, fraud, impersonation, unlawful spam, or deceptive practices;
• (b) upload malicious code or interfere with the integrity, availability, or security of the Services;
• (c) reverse engineer, scrape, copy, or access the Services in an unauthorized manner;
• (d) use the Services to violate privacy rights, confidentiality obligations, or intellectual property rights;
• (e) attempt to circumvent plan limits, security controls, or access restrictions; or
• (f) use the Services in a way that could reasonably damage NeuroPage, other customers, or third parties.

11.3 Customer is responsible for ensuring that all marketing and outreach use of Generated Output is subject to appropriate human judgment and legal compliance review.

12.1 The Services may rely on Third-Party Providers for hosting, analytics, payments, LLM processing, integrations, and related service functionality.

12.2 NeuroPage may process Professional Profile Data supplied through customer-provided URLs, Customer-Authorized Integrations, Customer uploads, or Third-Party Providers used in the service workflow. NeuroPage does not provide a public claim that all such source collection originates with NeuroPage itself, nor does it guarantee the legality or availability of third-party platforms or source providers.

12.3 Where profile-related data is supplied through customer-provided URLs or other authorized sources, Customer remains responsible for ensuring that use of those sources and underlying data is lawful and appropriate for Customer's intended use of the Services.

12.4 Third-Party Providers are subject to their own terms, privacy notices, and technical limitations. NeuroPage is not responsible for downtime, policy changes, account restrictions, or source-data unavailability caused by Third-Party Providers.

13.1 NeuroPage may use automated analysis, large language models, scoring systems, and prompt-based workflows to generate personalized pages, content suggestions, recommended structures, persona analyses, and other Generated Output.

13.2 Generated Output may be based on business-profile data such as role history, professional context, title, company, industry exposure, public professional profile details, data-completeness indicators, and engagement or conversion-related signals.

13.3 NeuroPage provides personalization and decision-support functionality. NeuroPage does not make final decisions on Customer's behalf concerning hiring, credit, insurance, eligibility, or other decisions producing legal effects or similarly significant effects concerning individuals.

13.4 Customer remains solely responsible for reviewing Generated Output and deciding whether, when, and how to use it. NeuroPage does not guarantee that Generated Output is accurate, complete, lawful, unbiased, fit for a particular purpose, or commercially effective.

13.5 The Services are not intended for and must not be used for solely automated decisions that produce legal effects or similarly significant effects concerning individuals.

14.1 NeuroPage may process page interactions, performance signals, persona-related attributes, data-quality indicators, and conversion outcomes to operate the Services, support reporting, improve personalization logic, and measure performance.

14.2 Analytics linked to an identifiable individual, customer account, workspace, campaign, or personalized page are retained only for limited periods consistent with operational necessity, customer configuration, and applicable law.

14.3 NeuroPage may retain Aggregated Analytics and De-identified Analytics for longer periods, including for benchmarking, service improvement, product optimization, and internal model-learning purposes, provided those datasets are not intended to identify a specific individual or customer context.

14.4 Longer-term analytics retention does not limit Customer's separate rights to request deletion of active production data or to require processor-side deletion where applicable under Data Protection Laws and the parties' DPA.

15.1 NeuroPage implements reasonable and appropriate technical and organizational measures designed to protect Customer Data and the Services against unauthorized access, unlawful processing, accidental loss, destruction, alteration, or disclosure.

15.2 Such measures may include encryption in transit, encryption at rest where appropriate, role-based access limitations, logical segregation, secure backups, internal access controls, and related security procedures.

15.3 Customer acknowledges the inherent risks of internet-based services and agrees that NeuroPage does not warrant absolute security or uninterrupted operation.

16.1 Each party may receive non-public or confidential information from the other party in connection with the Services. The receiving party must use such Confidential Information only as necessary for the performance of these Terms and must protect it using at least reasonable care.

16.2 Confidential Information does not include information that:

• (a) is or becomes public through no breach of these Terms;
• (b) was lawfully known to the receiving party without confidentiality restriction before disclosure;
• (c) is lawfully obtained from a third party without breach of confidentiality; or
• (d) is independently developed without use of the other party's Confidential Information.

16.3 A receiving party may disclose Confidential Information where required by law or valid legal process, provided that it gives prior notice where legally permitted and reasonably practical.

17.1 NeuroPage and its licensors retain all right, title, and interest in and to the Services, including the software, code, models, templates, workflows, page logic, libraries, interfaces, branding, and related intellectual property, excluding Customer Data.

17.2 Subject to Customer's compliance with these Terms and payment of applicable fees, NeuroPage grants Customer a limited, non-exclusive, non-transferable, non-sublicensable right during the applicable Subscription Term to access and use the Services for Customer's internal business purposes.

17.3 Customer may use Generated Output created for Customer through the Services for Customer's internal business, marketing, outreach, and sales purposes, subject to these Terms and applicable law. NeuroPage retains all rights in the underlying systems, templates, methods, prompt structures, and platform logic used to produce such output.

18.1 Where NeuroPage processes Customer Data on behalf of Customer as a processor or similar service provider under applicable Data Protection Laws, the parties shall rely on a separate Data Processing Agreement (DPA) or processor terms incorporated by reference or entered into separately.

18.2 Customer acknowledges that NeuroPage may act as an independent controller for its own business operations, including account management, billing, security, fraud prevention, legal compliance, and general service administration.

18.3 Nothing in these Terms prevents NeuroPage from complying with mandatory legal obligations or responding to lawful requests from regulators, courts, or competent authorities.

19.1 Unless otherwise agreed in writing, NeuroPage may retain active production data during the Subscription Term and for a limited post-termination period reasonably necessary to process account closure, billing, support, and operational offboarding.

19.2 Where Customer terminates or cancels the Services, NeuroPage may keep generated pages live for up to thirty (30) days before disabling, redirecting, or removing them, unless a shorter period is required by law, security, or written agreement.

19.3 Where Customer submits a valid deletion request for active production data, NeuroPage will use commercially reasonable efforts to delete or de-identify such active production data within seventy-two (72) hours, subject to technical constraints, legal obligations, and temporary secure backup retention.

19.4 Secure backups may be retained for a limited period consistent with NeuroPage's backup schedule and operational needs. Unless otherwise required by technical necessity, NeuroPage's target backup-retention period is thirty (30) days.

20.1 NeuroPage may suspend or terminate Customer's access to the Services immediately if Customer materially breaches these Terms, fails to pay applicable fees, creates legal or security risk, uses the Services unlawfully, or if NeuroPage is required to do so by law or by a key Third-Party Provider constraint that materially affects service delivery.

20.2 Customer may stop using the Services and terminate its subscription in accordance with the applicable plan terms, order form, or separate written agreement.

20.3 Upon termination, Customer's right to access and use the Services ends, but provisions that by their nature should survive termination will continue in effect, including provisions concerning payment obligations, confidentiality, intellectual property, disclaimers, liability, indemnification, and applicable legal rights.

21.1 NeuroPage warrants that it will provide the Services using reasonable care and skill.

21.2 Except as expressly stated in these Terms and to the maximum extent permitted by law, the Services are provided on an as-is and as-available basis. NeuroPage disclaims all implied warranties, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, uninterrupted availability, and error-free output.

21.3 NeuroPage does not guarantee that the Services will improve Customer's conversion rates, generate any specific commercial result, or be suitable for Customer's legal or regulatory obligations without Customer's own review and implementation controls.

22.1 Nothing in these Terms excludes or limits liability for fraud, willful misconduct, death or personal injury caused by negligence, or any liability that cannot lawfully be excluded or limited under applicable law.

22.2 Subject to Article 22.1, NeuroPage's total aggregate liability arising out of or in connection with the Services or these Terms will not exceed the total amount paid or payable by Customer to NeuroPage under the applicable subscription or order form during the twelve (12) months preceding the event giving rise to the claim.

22.3 To the maximum extent permitted by law, NeuroPage will not be liable for indirect, incidental, special, consequential, punitive, or exemplary damages, or for loss of profits, revenue, business opportunity, goodwill, anticipated savings, or data, even if advised of the possibility of such damages.

23.1 Customer will defend, indemnify, and hold harmless NeuroPage, its affiliates, and their respective directors, officers, employees, and agents from and against third-party claims, demands, liabilities, damages, judgments, settlements, costs, and expenses, including reasonable legal fees, arising out of or relating to:

• (a) Customer Data or source data supplied by or on behalf of Customer;
• (b) Customer's breach of these Terms or applicable law;
• (c) Customer's unlawful marketing, outreach, profiling, or campaign practices;
• (d) Customer's use of Customer-Authorized Integrations or third-party data sources; or
• (e) Customer's publication or use of Generated Output without appropriate review or legal compliance checks.

24.1 NeuroPage may modify, improve, or discontinue features of the Services from time to time.

24.2 NeuroPage may update these Terms from time to time. If NeuroPage makes a material change, it will provide notice by email, within the Services, or by another reasonable method before the updated Terms take effect, unless a shorter period is required for security, legal, or regulatory reasons.

24.3 Continued use of the Services after the effective date of updated Terms constitutes acceptance of the updated Terms.

25.1 These Terms are governed by the laws of the Netherlands, excluding conflict-of-laws principles to the extent those rules would result in the application of another jurisdiction's laws.

25.2 The competent courts of Amsterdam, the Netherlands, will have exclusive jurisdiction over disputes arising out of or in connection with these Terms, subject to any mandatory rights or forum requirements under applicable law.

25.3 Legal notices may be directed to jimmy@neuropage.io. Before publication, NeuroPage must replace this contact block with the finalized legal entity details, registered address, company number, and VAT information.